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Contact Us

Experience the prompt, courteous, professional, and efficient banking services that make First Federal a place where you will Enjoy banking.

Please note: If you have forgotten your password or gotten locked out of your Online Banking Account, click here to reset your password online in three easy steps.

Locations

Select a location for information on branch offices and ATMs in that city, including addresses, phone numbers, and maps.


Centerton Tontitown Farmington Bentonville Fayetteville Rogers Springdale Berryville Harrison Yellville Gassville Mountain Home

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Account Information Center
Toll Free 866-AIC-FFBH • 870.365.8329 (Harrison area)

Our Account Information Center (AIC) is your live, direct link to First Federal Bank. The AIC is open Monday through Friday, 7:30am-5:30pm, and Saturday, 8am-12pm. AIC Representatives are ready to help you:

  • Check account balances.
  • Transfer money between accounts.
  • Reorder checks.
  • Verify checks have cleared.
  • Check current rates.
  • Get a copy of a paid check or recent statement.
  • Answer general account service questions.
  • Answer any other questions you may have.

You may also contact the AIC via our Inquiry Form or the Secure Message Center if you need to reference account numbers or other sensitive information. For other inquiries, you may e-mail aic@ffbh.com. Regular e-mail is not secure and should only be used for general inquiries.

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VoiceLine 24®
Toll Free 888-2 LINE 24 (888.254.6324) • 870-391-CALL (Harrison area)

With First Federal Bank's VoiceLine 24®, you can easily access your account information absolutely free 24 hours a day, 7 days a week with any telephone in the world. Through VoiceLine 24®, you can gain information concerning:

  • Account Balances
  • Account Activity
  • Checks Paid
  • Interest Earned YTD
  • Loan Information
  • Last Deposits
  • Funds Transfers
  • CD Maturity Dates
  • Office Hours
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Secure Message Center

First Federal Bank's Secure Message Center provides a web-based, secure method for you to correspond exclusively with Bank Team Members. The service offers full email and attachment encryption for safely communicating sensitive information to a particular Team Member. Simply supply your e-mail address and create a password, and then compose a message. Once you create your message and hit send, the First Federal Team Member will be sent an e-mail with instructions on how to access the secure message. Since the message is encrypted, the recipient will need to authenticate their credentials to access.

Click here to use the Secure Message Center. Note: you must know the First Federal Team Member's e-mail address to use this service. To contact the Account Information Center via the Secure Message Center, use the e-mail address aic@ffbh.com when composing your message.

For more information on the Secure Message Center, click here for a step-by-step explanation or review the FAQs.

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aic@ffbh.com